Effective Date: Oct-06 2025
Brand: Wellauraa, Dubai, UAE
Wellauraa is a premium herbal and wellness brand inspired by the harmony of nature and modern living. At Wellauraa, protecting your privacy is genuinely important to us. Here’s how we handle and protect your data when you access our site or make a purchase—straight to the point, without the fluff.
By engaging with our services, you acknowledge and accept the privacy practices detailed here.
Information We Collect
Here's a quick rundown of what we gather when you use our website:
Personal Details: This includes your name, email address, contact number, billing and shipping addresses, and payment information.
Technical Data: We may log your IP address, browser type, device identifiers, cookies, and general browsing behaviors across our site.
Marketing Preferences: We record your communication choices, such as opting in or out of promotional emails and newsletters. Our data collection is limited to what is necessary for site functionality, secure transactions, and relevant communications.
Account Details: If you create an account, we’ll collect your login information.
Purchase History: Details about your orders, what you’ve bought, and payment confirmations.
We only capture what’s necessary to provide you with a smooth and secure experience—and to keep you up to speed on the latest offers (if that’s your thing).
Here’s how we use your info, just so you’re in the know:
- First, we wanna make sure your order actually gets to you—fast and without any drama.
- You’ll hear from us about your order: when it’s confirmed, updated, or if there’s anything weird going on. And if you ever need help? We’re right here.
- We’re always tweaking the site and our products so it’s not a total maze. Basically, trying to give you a better time whenever you visit.
- Oh, and those promos? We try to keep ‘em relevant—so you’re not flooded with weird deals that make zero sense.
- Last thing: we’ve gotta follow the law (kind of a non-negotiable), so your info is handled responsibly on that front too.
Sharing Your Info
Your privacy? Yeah, we care about it—a lot. We’re just not about that “sell your info” life. Nope. But there are a few times when we gotta pass along your details:
- Service Sidekicks: Sometimes we call in help—payment crews, logistics, tech support. They only get the info they genuinely need. No free-for-alls.
- Brand BFFs: Since we work with Herbawellnesswater, Marham Herbal, and Analemma Water, we might need to loop them in on your order so you actually get what you bought (and everything runs smooth).
- Law & Order: If the law tells us to hand something over…yeah, we play by the rules.
- Big Biz Changes: If we join up with another company, sell the shop, or something wild like that, your info could tag along. If this ever goes down, you’ll hear it from us first, promise.
Cookies and Tracking Technologies
To the end of:
- Improving the performance of the website.
- Remembering your preferences.
- Analyzing the traffic on the website, and improving our services.
- Providing personalized advertisements
Data Retention
We keep your personal information for only as long as we need it to: fulfill the services you requested; fulfill our legal obligations; resolve disputes; or enforce our agreements.
Your Rights to Privacy
As a client, you are entitled to the following
- Access, update, or modify your personal information.
- Request deletion of your information either in its entirety or in part, subject to any obligations under the law.
- Unsubscribe from promotional emails at any time.
- Restrict or object to certain processing of your information.
Data Security
Hey, just so you know—we take your privacy seriously and have put up some sturdy security walls to keep your data safe. We're pretty on top of it! But if we're being real, no website can promise complete, unbreakable safety. We do our best to keep your info locked down, though!
Children’s Privacy
Hey, just being real with you—if you’re under 18, this site isn’t for you. We’re not out here collecting kids’ info. Promise.
International Data Transfers
So, here’s the scoop: we’re straight outta Dubai, but your info might take a little trip overseas, thanks to our partner brands and service providers chilling in other countries. No worries though—we keep your data safe with all the right protections.
Updates to This Privacy Policy
If anything changes—like laws or how we handle your info—we’ll update this policy. You’ll always find the latest here, with an updated date. Swing by when you want to stay in the loop!
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Wellauraa
Dubai, UAE